InstantDocs

How SaaS Teams Save 90% of Their Time with InstantDocs

TM
Tom Morkes
Head of Growth, OptimizeCX
3 min read |

Documentation is necessary. But for most teams, it’s a time suck. Writing it is tedious. Formatting it is annoying. Publishing it is slow. So teams either delay it, skip it, or do it badly.

We built InstantDocs to fix that. And the results speak for themselves. Teams are saving 90% of the time they used to spend on documentation. Here’s how.

What documentation used to look like

Before InstantDocs, most teams followed the same painful workflow:

  • Record a Loom video
  • Write out steps manually in a doc
  • Clean up formatting
  • Grab screenshots or annotate images
  • Send it to a dev or designer for polish
  • Copy-paste it into a knowledge base
  • Repeat every time something changes

Even a simple how-to guide could take 2 to 3 hours end-to-end.

Multiply that across support, product, and onboarding workflows—and documentation becomes a full-time job nobody wants to own.

Why teams avoided documentation entirely

For most SaaS companies, documentation gets pushed to the bottom of the list. Not because it’s not important—but because:

  • It’s too slow to produce
  • No one owns it
  • The tools are clunky and disconnected
  • It always feels like starting from scratch

As a result, docs go stale, support teams get overloaded, and customers can’t self-serve.

Enter InstantDocs: 10x faster documentation

InstantDocs flips the workflow. Instead of writing, formatting, editing, and publishing manually, we turn one screen recording into a fully polished, branded help doc in minutes.

Here’s how it works:

  • Record your screen with the Chrome extension
  • Walk through the process naturally—no scripting required
  • Hit finish
  • InstantDocs uses AI to generate a step-by-step guide with voiceover, screenshots, and captions
  • Edit or tweak if needed
  • One-click publish to your hosted knowledge base or embed it anywhere

The entire process takes under 10 minutes.

Real results from real SaaS teams

Conzent ApS
Cut doc creation time by 90%.
Now they can document new features same-day instead of weeks later.

Busable
Plugged InstantDocs into their dev workflow and saved 93+ hours.
No more wasting time documenting flows manually after the fact.

C2Keep
Replaced outdated Notion docs with a clean, branded knowledge base built in days—not months.

Where the time savings come from

Here’s exactly where teams save time with InstantDocs:

  • No manual writing: AI turns recordings into full docs
  • No design help needed: Output is polished and branded automatically
  • No tool switching: One platform handles recording, editing, hosting, and analytics
  • No format cleanup: Voiceovers, screenshots, and steps are handled instantly
  • No dev handoff: One-click publish or embed

What used to take 2 to 3 hours now takes under 10 minutes—at scale.

Scale documentation without scaling your team

Most teams think they need to hire a content specialist or technical writer to scale documentation.
With InstantDocs, that’s no longer true.

  • Support reps can document issues as they solve them
  • Product teams can record walkthroughs during testing
  • Success teams can build onboarding guides in real-time
  • Founders can create polished videos without editing a thing

And all of it gets published automatically to a fully branded knowledge base. No dev required.

The ROI is clear

Let’s break it down:

  • Old way: ~$137 per doc in time and tools
  • InstantDocs: ~$9.90 per doc
  • Savings: 90%+ per guide
  • Time saved: 20+ hours per month for most teams
  • Impact: Better support, faster onboarding, clearer product education

It’s not just faster. It’s smarter, leaner, and easier to scale.

Save time. Ship faster. Support better.

InstantDocs gives SaaS teams a new way to create and maintain documentation, without slowing down or hiring up.

Try it free and see how much time your team can save this week.

Instantly build support docs that delight.