Blog
Customer Success
Your Support Team Is Not a Content Team
Support teams aren’t hired to write. They’re hired to help customers. Solve problems. Keep users happy. But in most companies, they’re also expec...
TM
Tom Morkes
Head of Growth, OptimizeCX
3 min read |
Help Documentation
The Loom + Scribe + GitBook Documentation Creation Stack is Dead
Most teams rely on a patchwork of tools to create help docs. It works—but it's slow, expensive, and hard to maintain. This post breaks down the hidden costs of that workflow and shows a faster, all-in-one way to create polished, branded documentation in minutes.
6 min read
Knowledge Base
Why Your Knowledge Base Isn’t Working (and How to Fix It)
Most knowledge bases are broken. They’re outdated, hard to maintain, and rarely used by customers or support teams. This post breaks down why traditional tools fall short—and how InstantDocs helps you fix your KB fast with AI-powered, branded, self-service content that actually gets used.
3 min read